Meta / Instagram App Requirement
This page fulfills Meta's requirement for apps using the Instagram Graph API to provide a data deletion callback URL and clear instructions for users to request data removal.
When you use InstaDesk, we store:
Option 1 — Remove Instagram account from dashboard
Log in → Accounts tab → click the trash icon next to your account. This removes the access token and all synced conversations for that account.
Option 2 — Revoke app access from Instagram
On Instagram: Settings → Security → Apps and Websites → find InstaDesk → Remove. This revokes our access token so we can no longer access your account.
Option 3 — Full account deletion
Email us at support@messagevault.2fasolver.com with subject "Delete my account". We will permanently delete all data associated with your account within 30 days and send you a confirmation email.
Upon receiving a deletion request, we will permanently remove all your data from our database within 30 days. You will receive an email confirmation once deletion is complete.
Note: We cannot delete data from Instagram's own servers — only from our database. To delete messages from Instagram itself, use Instagram's native deletion features.
For data deletion requests or questions: support@messagevault.2fasolver.com